Our Covid 19 Policy

As a responsible accommodation provider, we have taken every precaution to ensure that your stay with us at Cozy at the Causeway is as safe as possible with regard to COVID-19.

Upon arrival

When you arrive at one of our properties you will find hand sanitiser and disposable face masks in the utlity room in case you want them during your stay.

Enhanced cleaning and hygiene procedures

The duvet covers and pillowcases are replaced after each stay in our property. The mattress is sprayed with disinfectant spray and covered with a mattress protector (also replaced after each stay).

The bed linen and towels are washed at 60 degrees to kill any virus or bacteria. Pillow and duvet protectors are also used. All bed linen, protectors and towels are replaced after each stay.

When cleaning the property in between stays the windows are opened to allow the property to air. All surfaces are cleaned with appropriate cleaning products to kill any virus or bacteria. This includes:

• Windows (inside)
• All tables, chairs and furniture
• All kitchen surfaces and appliances
• All sanitaryware in the bathroom

We hoover all the carpets and mop all the stone, tile and lino flooring with disinfectant to kill any bacteria.

All light switches, door handles, keys and the key safe itself are disinfected before your arrival.

During your stay

There is a supply of cleaning materials in the kitchen cupboard under the sink in the property should you need it.

When out and about around the North Antrim coast, please follow the guidelines in place at our shops, bars, restaurants, visitor attractions and public spaces. The people of the Causeway Coast & Glens have been welcoming tourists for years and we all want this to continue, but this is only possible if everybody sticks to the public health guidance which is there for our own safety.

Should you develop symptoms of COVID-19 during your stay, please can you inform us. If you develop acute symptoms or breathing difficulties then you should seek medical assistance by calling 111 or visiting https://111.nhs.uk/

We want you to enjoy your stay with us and be healthy while you are here. We will do everything we can to make your stay as safe and enjoyable as possible and would ask that you show the same courtesy and respect to us, the local community where our properties are based, and future guests by following this guidance.

Upon departure

We ask you to strip the bed and place all dirty linen and towels in the linen bags found on the back of each of the bedroom doors. This is to minimise the risk of infection.

Thank you for choosing Cozy at the Causeway. We hope that these COVID-19 guidelines give you peace of mind that your stay will be as safe as possible.