Covid 19 Policy

Our Covid 19 Policy

As a responsible accommodation provider, we have taken every precaution to ensure that your stay with us at Cozy at the Causeway is as safe as possible with regard to COVID-19.

We have based this policy on the guidance published by the Association of Scotland’s Self-Caterers.

Upon arrival

When you arrive at one of our properties you will find hand sanitiser, disposable gloves, disposable face masks and a packet of anti-bacterial wipes clearly visible in the kitchen. These are for your use during your stay and we ask that you use the hand sanitiser immediately.

Enhanced cleaning and hygiene procedures

The duvets and pillows are replaced after each stay in our properties. The mattress is sprayed with disinfectant spray and covered with a mattress protector (also replaced after each stay).

The bed linen and towels are washed at 60 degrees to kill any virus or bacteria. Pillow and duvet protectors are also used. All bed linen, protectors and towels are replaced after each stay.

When cleaning the property in between stays the windows are opened to allow the property to air. All surfaces are cleaned with appropriate cleaning products to kill any virus or bacteria. This includes:

• Windows (inside)
• All tables, chairs and furniture
• All kitchen surfaces, appliances and crockery
• All sanitary ware in the bathroom

We hoover all the carpets and mop all the stone, tile and lino flooring with disinfectant to kill any bacteria.

All light switches, door handles, keys and the key safe itself are disinfected before your arrival.

You will find a completed cleaning checklist, signed and dated by my husband or myself upon your arrival.

During your stay

There is a supply of cleaning materials in the kitchen cupboard under the sink in the property. We would ask that you maintain good hygiene practice while staying with us.

When out and about around the North Antrim coast, please follow the guidelines in place at our shops, bars, restaurants, visitor attractions and public spaces. The people of the Causeway Coast & Glens have been welcoming tourists for years and we all want this to continue, but this is only possible if everybody sticks to the public health guidance which is there for our own safety.

If you develop COVID-19 symptoms whilst staying at one of our properties

Should you develop symptoms of COVID-19 then you should follow this process:

• Inform us on 07950 344 327
• Download the StopCOVID NI app from https://www.publichealth.hscni.net/covid-19-coronavirus
• You will be required to return home to self-isolate. Please note that this measure is based on government guidance.
• If you develop acute symptoms or breathing difficulties then you should seek medical assistance by calling 111 or visiting https://111.nhs.uk/

We want you to enjoy your stay with us and be healthy while you are here. We will do everything we can to make your stay as safe and enjoyable as possible and would ask that you show the same courtesy and respect to us, the local community where our properties are based, and future guests by following this guidance.

Upon departure

We ask you to strip the bed and place all dirty linen and towels in the linen bags found on the back of each of the bedroom doors. This is to minimise the risk of infection.

Please follow the guidance in the information pack we sent you prior to arrival regarding the bins and dispose of your rubbish. The bins are clearly labelled for general waste, recycling and food waste.

Thank you for choosing Cozy at the Causeway. We hope that these COVID-19 guidelines give you peace of mind that your stay will be as safe as possible.